Effective Date: 3 February 2026
Website: https://filefly.me/
Company: FileFly (referred to as “we,” “us,” or “our”)
Welcome to FileFly. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, how it’s stored and protected, your rights, and how to contact us.
By using our website or services, you agree to the terms of this policy.
We may collect and process the following types of data:
When you use our services, sign up, contact us, or interact with the site, you may provide:
Name
Email address
Company / organisation
Phone number
Messages or support requests
Files you upload for transfer
We automatically collect:
IP address
Browser and device information
Pages visited and interaction data
Cookies and similar technologies
This helps with analytics, performance, and security.
We use personal data for:
Process and manage file transfers
Respond to support requests
Communicate service updates
Analyse usage patterns
Improve user experience
Fix bugs and optimise performance
Email newsletters
Special offers
You can opt out at any time.
Prevent fraud and abuse
Comply with laws and legal processes
Protect rights and safety
We use cookies and similar tools to:
Remember preferences
Support login and security
Analyse traffic and behaviour
You can manage cookie settings via your browser or consent banner.
We may share data with third parties to help deliver and improve our services. Examples include:
Cloud storage providers
Email platforms
Analytics services (e.g., Google Analytics)
Payment processors (if applicable)
These partners are required to protect your data and only use it for agreed purposes.
We keep personal data only as long as needed:
Files and associated metadata for a defined period (e.g., 30 days) unless otherwise specified
Contact and support data for internal record-keeping
Legal or compliance reasons may require longer retention
Specific retention periods will be clearly documented in your account settings or service terms.
We implement industry-standard security measures, such as:
Encryption in transit (HTTPS)
Secure data storage
Access controls
Regular security audits
While we strive to protect your data, no system is completely secure — use discretion when uploading sensitive information.
If you are in the UK or EU, you have:
Right of access: Request a copy of your personal data
Right to correction: Fix incorrect or incomplete data
Right to deletion: Ask us to erase personal data
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
To exercise any rights, contact us at privacy@filefly.me (or the address below).
Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If we discover that we have done so, we will delete it promptly.
Your information may be transferred to and stored in countries outside your own. When we do so, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).
We may update this policy from time to time. The latest version will be posted here with an updated effective date.
If you have questions or want to exercise your privacy rights, contact:
FileFly
Email: support@stradcom.co.uk
Website: https://filefly.me/
